Analisis Pengaruh Kualitas Pelayanan Wali Nagari Terhadap Kepuasan Masyarakat dalam Meningkatkan Perekonomian Pada Nagari Ujung Gading Kabupaten Pasaman Barat
DOI:
https://doi.org/10.58684/jarvic.v2i4.101Keywords:
Service Quality, Community Satisfaction, Improving the EconomyAbstract
This research was conducted with the aim of knowing how the Effect of the Quality of Service of the Nagari Wali on Community Satisfaction in Improving the Economy of Nagari Ujung Gading. In this study, the incidental sampling technique was used as a sampling technique. the purpose of the incidental sampling technique is that the sample is selected by chance, in other words, everyone the researcher meets by chance can be used as a sample if those encountered are considered appropriate as a source of information or data. The sample in this study was the Ujung Gading community. In this study, the data were analyzed using a simple linear regression test, then the hypothesis was tested by testing the coefficient of determination (R²) and partial test (t). Furthermore, the data was processed using SPSS software. The results obtained in the study show that the quality of service at Wali Nagari Ujung Gading, West Pasaman Regency, partially has a positive and significant impact on community satisfaction in improving the economy.
References
Alfionita, M., & Gunawan, I. (2020). Pengaruh Kualitas Pelayanan Publik Terhadap Kepuasan Masyarakat Di Kantor Kecamatan Jayanti. Progress: Jurnal Pendidikan, Akuntansi Dan Keuangan, 3(1), 1–13. https://doi.org/10.47080/progress.v3i1.761
Dhion Gama Putra, Ratih Nur Pratiwi, T. (2015). Pengaruh kualitas pelayanan terhadap kepuasan masyarakat (Studi pada Dinas Kependudukan dan Pencatatan Sipil Kota Blitar) Dhion. Administrasi Publik, 3(12), 2118–2122.
Fatma, N., Irfan, N. F., & Latiep, I. F. (2021). Analisis Keputusan Pembelian Produk Menggunakan Persepsi Harga dan Kualitas Produk. SEIKO: Journal of Management & Business, 4(2), 533–540.
Mulia, B., Ritonga, S., Nasution, I., Publik, A., Ilmu, F., Politik, I., & Area, U. M. (2021). Dampak Pemekaran Nagari Dalam Meningkatkan Pelayanan Publik Kepada Masyarakat The Impact o f Nagari ’ s Expension in Imp roving Public Service to the Society. Jurnal Ilmu Pemerintahan, Administrasi Publik, Ilmu Komunikasi, 3(1), 12–18. https://doi.org/10.31289/jipikom.v3i1.509
Nasihah, D. (2020). Pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat di Kantor SAMSAT Pati. Jurnal Akuntansi Dan Pajak, 21 (1), 176–185.
Putri, A. H. (2020). Pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat pada Kantor Desa Medan Sinembah. Civitas: Jurnal Studi Manajemen, 2(1), 1–23.
Rezha, F., Rochmah, S., & Siswidiyanto. (2013). ANALISIS PENGARUH KUALITAS PELAYANAN PUBLIK TERHADAP KEPUASAN MASYARAKAT (Studi tentang Pelayanan Perekaman Kartu Tanda Penduduk Elektronik (e-KTP) di Kota Depok). Jurnal Administrasi Publik, Vol. 1(5), 981–990.
Ulumudin Aceng. (2014). Kecamatan Bayongbong Kabupaten Garut. Jurnal Pembangunan Dan Kebijakan Publik, 04(1), 1–6.
Widhaswara, R., & Hardi, E. (2022). Pasar Nagari Ujung Gading Kabupaten Pasaman Barat Sebagai Sentral Perekonomian Masyarakat 2002-2021. Jurnal Kronologi, 4(3), 229–241. https://doi.org/10.24036/jk.v4i3.531












