Analisis Implementasi Standar Pelayanan Publik Pada Lembaga Pelatihan Kerja Wajo Intelektual Mandiri

Authors

  • Mastura Karateng Universitas Puangrimaggalatung
  • Muktamir Usman Universitas Puangrimaggalatung
  • Burhanuddin Burhanuddin Universitas Puangrimaggalatung

DOI:

https://doi.org/10.58684/jarvic.v3i1.119

Keywords:

Public Service, Wajo Job Training Institute, Independent Intellectual

Abstract

People often complain about the quality of public services due to several factors, both factors originating from an institution's system and the human resources who work in it. We often encounter services that take a long time or require conditions that make people feel burdened. Therefore, it is necessary to implement Public Service Standards in every institution or organization. The existence of public service standards provides open access to information to the public, so that in a service both requirements, procedures, costs and time periods can be measured and known to the public without experiencing confusion or demands. community supervision in its implementation.

 

 

 

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Published

2024-01-16

How to Cite

Mastura Karateng, Muktamir Usman, & Burhanuddin Burhanuddin. (2024). Analisis Implementasi Standar Pelayanan Publik Pada Lembaga Pelatihan Kerja Wajo Intelektual Mandiri. Journal of Research and Development on Public Policy, 3(1), 28–42. https://doi.org/10.58684/jarvic.v3i1.119